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Legal Document

Privacy Policy

Last updated: 1 February 2026

1. Introduction

AxisEdge Technologies (“AxisEdge”, “we”, “us”, or “our”) is committed to protecting the personal data of all individuals who interact with our services, website, and digital platforms. This Privacy Policy explains how we collect, use, store, disclose, and protect personal information in compliance with the UK General Data Protection Regulation (UK GDPR), the EU General Data Protection Regulation (EU GDPR), and equivalent data protection laws applicable in the United States and other jurisdictions.

By accessing our website at axisedge.tech or engaging our services, you acknowledge that you have read and understood this Privacy Policy.

2. Data We Collect

We collect the following categories of personal data:

  • Identity Data: Name, job title, company name
  • Contact Data: Email address, telephone number
  • Technical Data: IP address, browser type and version, device identifiers, pages visited, time on page, referring URLs
  • Usage Data: Information about how you use our website and services
  • Communication Data: Messages submitted via contact forms or email
  • Financial Data: Payment information processed through our third-party payment processors (we do not store full card details)
  • Project Data: Business requirements, project briefs, and materials you share with us in the course of our services

3. Legal Bases for Processing

Under GDPR, we process your personal data under the following legal bases:

  • Contract: Processing necessary to deliver our services to you
  • Legitimate Interests: Improving our services, analysing usage, marketing to business contacts
  • Consent: Marketing emails and cookie analytics (where you have opted in)
  • Legal Obligation: Compliance with applicable laws and financial record-keeping

4. How We Use Your Data

We use your personal data to:

  • Deliver and manage engineering and design services
  • Respond to enquiries and manage client communications
  • Process payments and issue invoices
  • Send relevant service updates and marketing communications (with consent)
  • Improve and optimise our website and service delivery
  • Comply with legal and regulatory obligations
  • Prevent fraud and ensure security

5. Data Storage and Transfers

Your data is stored on secure cloud infrastructure (primarily AWS and Vercel) with servers in the United States and European Economic Area. Where data is transferred outside the UK or EEA, appropriate safeguards are applied including Standard Contractual Clauses (SCCs) approved by the European Commission and UK Information Commissioner.

We retain personal data for as long as necessary to fulfil the purpose for which it was collected, or as required by law. Client engagement data is retained for 7 years for financial and legal compliance. Website enquiry data is retained for 3 years.

6. Your GDPR Rights

If you are located in the UK or European Economic Area, you have the following rights:

  • Right of Access: To request a copy of your personal data
  • Right to Rectification: To request correction of inaccurate data
  • Right to Erasure: To request deletion of your personal data
  • Right to Restrict Processing: To request that we limit how we use your data
  • Right to Data Portability: To receive your data in a structured, machine-readable format
  • Right to Object: To object to processing based on legitimate interests or for direct marketing
  • Rights related to automated decision-making: We do not make automated decisions with legal effect based on your data

To exercise any of these rights, please contact us at legal@axisedge.tech. We will respond within 30 days.

7. Third-Party Sharing

We do not sell personal data. We may share your data with:

  • Payment processors (Stripe) for transaction handling
  • Cloud infrastructure providers (AWS, Vercel, Google Cloud) for service delivery
  • Analytics providers (e.g., Google Analytics) where consent has been given
  • Legal or regulatory bodies if required by law

All third-party processors are subject to contractual data processing agreements and GDPR-compliant data handling obligations.

8. Cookies

We use cookies and similar technologies. Please review our Cookie Policy for detailed information about the cookies we use and how to manage your preferences.

9. Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, destruction, or alteration. These measures include encryption in transit (TLS 1.3), access controls, and regular security reviews. No data transmission over the internet is 100% secure; we cannot guarantee absolute security but take all reasonable precautions.

10. Changes to This Policy

We may update this Privacy Policy periodically. Material changes will be communicated via our website or email. Continued use of our services after changes constitutes acceptance of the updated policy.

11. Contact

For privacy-related enquiries or to exercise your rights, contact our Data Controller at: legal@axisedge.tech

If you are unsatisfied with our response, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) in the UK at ico.org.uk or your local supervisory authority.